1. Building Authentic Relationships with Customers Connecting on a Deeper Level When I jumped into the marketing world, I quickly realized that one of the keys to success is building genuine relationships with customers. It’s not just about pushing products; it’s about connecting on a personal level. Online communities offer a space where customers can […]
Understanding Community Licenses What is a Community License? When I first dove into the Salesforce ecosystem, I was greeted by all kinds of terms that sounded foreign, and “community license” was no exception. Essentially, a community license opens the door for external users to engage with your Salesforce org without needing the full-fledged Salesforce licenses.
Hey there! So, you’ve got this brilliant idea brewing in your head about creating an online community? That’s awesome! From my own personal experience, building connections online can be truly rewarding, not to mention empowering. Today, I’m going to walk you through some key areas that I believe are crucial for creating an engaging and
Define Your Purpose and Goals Understand Your Audience Defining your purpose starts with understanding who your audience is. Are they beginners, intermediate learners, or experts looking for deeper insights? Each group has different needs and it’s essential to tailor your community toward them. Engaging with potential members before you launch can give you incredible insights.